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Conference Tips and Info 2017
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NACCU 2017 Conference Tips and Information

As you prepare to attend NACCU 2017, please read through this information to ensure the best possible experience while at the conference. Also, please follow us on Twitter and like us on Facebook, as we will be sharing photos and information before and throughout the conference.   

The information on this page can also be found in the Tips & Info section of the Mobile Event App.

Conference Attire
There is no official dress code for the conference. You'll see everything from flip flops to full business suits. 
But most attendees wear business casual attire. You probably want to bring a light jacket or sweater to sessions with you in case rooms are chilly. Be sure to also bring some comfortable shoes for NACCU Fitness and exploring Walt Disney World.
Bring some logo clothing to wear to the opening reception on Sunday night. Sunday is Wear your Colors! day - show off your school's colors, sports team, or even your card office logo! Sweatshirt, hat, jersey, jacket, T-shirt - whatever you want to wear to show off your school!
The average high temperature in early April is 81 degrees, with an average low of 57. There is a chance of rain, though April is one of the driest months in the Orlando area. Though the weather will be beautiful, we still recommend bringing a light jacket or sweater for chilly meeting rooms.

Review the current weather and forecast here.

Conference Registration Hours
The registration desk hours are:

Sunday, April 2          7:30AM - 6:30PM

Monday, April 3         7:30AM - 5:00PM

Tuesday, April 4        7:30AM - 6:00PM

Wednesday, April 5   7:30AM - 4:00PM
Internet Access
In-room access is included with your room reservation, if you reserved your room under the NACCU room block.

Conference area WiFi is available. No password is required. Simply select "Public Space Guest WiFi" to connect.

NACCU Conference Preview

If you missed the Conference Preview webinar, we encourage you to watch it for more information that will prepare you for a great conference experience.

Your Credentials and Registration Materials
Upon arrival at the NACCU registration desk, you will receive:
  • Your badge packet, which will include
    • Your badge, which you will need for ALL conference events and sessions, including NACCU Night Out. Your badge will include a bar code, which will be used to scan you into events and sessions. 
    • Badges for your guest(s) if you purchased guest ticket(s).
    • Any badge ribbons that apply to you: First-Time Attendee, Presenter, Committee Member or Mentor. Please affix your ribbon(s) to the bottom of your badge pouch.
    • A ticket to enter the prize drawing in the exhibit hall. Bring it to the NACCU booth on Wednesday morning, and throw it in the tumbler.

  • A lanyard. We will have pins available at the registration desk if you would like to shorten your lanyard.

The following items are optional. We have received feedback that some attendees wish to pass on receiving these items, in order to be green or because they are not needed. If you do not want one or more of these items, simply let us know at registration.

  • A conference padfolio (optional)
  • A printed conference program (optional) 
  • A water bottle (optional, although if you would like to be able to access water at the stations throughout the conference, we encourage you to take one.)
  • Basic conference tote bags will be available upon request if you require one. If you would like to use a backpack or shoulder tote, please pack one.
Session Downloads and Attendee Roster  
You can view attendees and session handouts in the NACCU 2017 Mobile Event App.

You may also scroll down to the bottom of this page to access available session downloads.

We will be updating the files with the latest versions throughout the conference.

Download the attendee roster, updated 3/31/17, here. The mobile event app will provide the most accurate attendee list.

NACCU Mobile Event App
Download to your device or PC at

Your login is:

Username: Email address
PW: 2017

Instructions and a short guide to features can be found at

You can use the mobile event app to schedule your conference experience, complete session evaluations, look up other attendees, share photos and videos, and more! We suggest you choose more than one education session in the event your first choice is full.

Tweet, Tweet, Tweet 
Use hashtag #naccu to tweet during NACCU 2017. If you aren't yet following NACCU on Twitter, visit We are also on Instagram at Please post pics of your NACCU adventures using the #naccu hashtag. You can also upload photos to the gallery in the mobile event app to share with other attendees.
...and Facebook too 
Like NACCU on Facebook at We'll be posting conference photos, tips, reminders, and much more. Don't miss out on this valuable source of industry and NACCU information - at the conference and beyond!
Transportation Options
View your transportation options on the NACCU 2017 website here. We recommend using Disney's Magical Express, which is a free service offered by Disney for their guests staying at Disney resorts. You must sign up for Magical Express at least 10 days out from your arrival.

Driving to the resort? Get driving directions

Conference Maps
The NACCU 2017 conference will be held on-site at the convention center at Disney's Contemporary Resort. These maps are also available in the NACCU 2017 Mobile Event App - with pins to find conference event locations.

Conference center map

NACCU Event Locations on the Contemporary Property

Exhibit Hall Map

External sites:

Disney's Contemporary Resort map

Interactive area map

Traveling with Guests
If you are traveling with unregistered guest(s), here are a few tips to make sure they know what to expect.

 You are welcome to use NACCU's twitter feed to organize meet-ups for conference attendees as well as guests. Use and follow hashtag #naccu

Guest tickets are available for the Opening ReceptionAwards Luncheon, tours, and tours, but space is limited. Guest tickets can be purchased online, or at the On-Site Registration window at the conference registration desk. You may also purchase any of these guest tickets through Janice at Guest tickets are limited. Guest tickets to NACCU Night Out have sold out.

Unregistered guests will not have access to NACCU 2017 conference events, except as outlined above.  

Membership Recognition

NACCU is honored to recognize our 5, 10, 15, and 20 year NACCU members. If your institution is listed, pick up a special recognition lapel pin from the NACCU registration desk.

NACCU Milestone Members 2017

The NACCU Mentor Program for First-Time Attendees
The Mentor Program is available to all first-time conference attendees. If you would like a mentor to help guide you through the conference and help you make connections with other attendees, please attend the Mentor/Assigned Meet and Greet.

You are invited to attend the Mentor/Assigned Attendee Meet and Greet at 6:30 PM on Sunday, April 2, where you will meet other first-timers and mentors, and will go on to the Opening Reception as a group.

Meet and Greets
On Sunday, April 2 at 6:30PM, there will be pre-Opening Reception meet and greets for the following attendees: 

Mentor/Assigned Attendee 

Canadian Attendees

If you are part of one of these groups, please join in! See the program or mobile app for room locations.

Opening Reception
There are a few things to be aware of regarding the Opening Reception on Sunday evening:

Food service will be from 7:30PM - 9:00PM. 

Guest tickets are available if you are traveling with family. Adult tickets are $50; children 16 and under are free.

We will be taking Disney character photos during the event! Have your photo taken with beloved Disney characters. This is a great opportunity for a unique photo if you are traveling with family.

Wear your colors! Show your school or card program pride by wearing logo gear and sports team wear. 

Beer and wine will be provided. Tapingo will be at the Opening Reception to take drink orders for mixed drinks and liquor on iPads.  These drinks are complimentary if you order through Tapingo; otherwise there will be a cost involved. They will be wandering through the crowd and will be easy to spot. You don’t need to download the Tapingo app to your device - they will use iPads for orders.

We'll end the event with a great view of Disney's Wishes fireworks show.

NACCU Fitness
NACCU is excited to bring you opportunities for fitness on Monday, Tuesday, and Wednesday mornings at 6:30AM. Please join us, even if you have no experience. It's all about having fun and starting each day with high energy. Those who attend the Fun Walk/Run on Tuesday will receive a T-shirt as a memento. Water will be available at water stations for these events. Bring your own water bottle. 

Monday, April 3 and Wednesday, April 5: Your choice of yoga (on the beach, weather permitting) or "No Equipment Necessary" - Designed to NOT require any equipment, we show you how to use your own body for resistance and you choose how challenging you would like it to be. 

Monday Annual Business Meeting

This Annual Business Meeting will include all the usual items. You'll participate in the Board of Directors election, vote on any changes to the By-Laws, and observe the "exchanging of the gavel" as the outgoing Board President hands the reins to the incoming President. You'll approve last year's meeting minutes and review NACCU's financial position. These files are also available as handouts in the mobile app under the event "Annual Business Meeting".

 Exhibit Hall Prize Drawing

We will be holding drawings for the following exciting prizes throughout exhibit hall time on Wednesday morning. To be included, please bring the entry ticket in your badge pouch and drop it into the tumbler at the NACCU booth on Wednesday morning


Thank you to our corporate members for their generous donations.

(1) Amazon Echo Dot from BankMobile Disbursements
(1) $100 Amex gift card from Blackboard Transact
(1) $75 Target gift card from Campus Cards by Lois Gamiel
(1) $50 gift card from DishOut
(2) gift cards from FreedomPay
(2) $50 gift cards from IdentiSys
(1) $50 Amex gift card from L.A.M. Enterprises

(1) $100 Amex gift card from ScholarChip
(1) Dewalt Power Drill from STANLEY Security
(1) Amazon Echo Dot from TouchNet OneCard
(1) $50 gift card from U.S. Bank

Thank you to our corporate members for your prize donations.


In addition to the NACCU drawing, many exhibitors will be holding prize drawings at their booths, including, but not limited to: 

  • Allegion - Visit booth 307 to register to win a Schlage Sense Smart Deadbolt lock. This intelligent, Bluetooth-enabled lock gives you the option to enter your home with an access code or by using your smart phone. Valued at over $200!  
  • Nelnet - Visit booth 311 for a chance to win an Amazon Echo
Session Seating 
If it is important to you to attend a specific session, be sure to arrive early to ensure you get a seat. We also encourage you to please take a seat near the front of the room, so that latecomers can slip into the back seats.

If you require ADA accommodations for seating, please note when you register for the conference, or notify us if you need assistance.

NACCU Night Out: Spirit of Aloha Dinner Show

End your conference experience with an exciting evening of celebration with your fellow conference attendees! This event is included in your full conference registration. Guest tickets to this event have sold out.

Celebrate the Spirit of Aloha with spellbinding dancers, drummers, and a show-stopping fire-knife performer at Disney’s Spirit of Aloha

All buses will leave the Contemporary at 7:30PM. Please arrive on time. There will be no additional buses, so if you miss the bus, you will have to arrange for your own transportation to the Polynesian. All buses will return from the event at the same time immediately following the program.

Once at the Polynesian, please line up with those you wish to sit with at dinner, as you will be seated from a line. Does everyone have a moving buddy?

Bring your conference badge and ID with you to board the bus. Make sure guests have badges as well.

Items in Your Room
You may receive candy, newsletters, postcards, invitations, or other items from exhibitors in your hotel room while attending the conference. Please know that these items are placed by hotel employees, not by conference administrators or vendors.
Recycle Table
Did you pick up something that you don't have room for in your luggage? Brought a book /magazine and you're done with it? Leave it on the recycle table by the registration desk, or find a treasure for yourself!
NACCU Best Card Design Voting
Look for the Awards Committee table near the conference registration desk to vote for your favorite Best Card Design Award finalist. The winner will be announced at the Awards Luncheon on Wednesday!
NACCU 2018 in the Exhibit Hall
Visit the NACCU 2018 booth in the exhibit hall to enter a drawing for some fun prizes at the NACCU 2018 Preview following the Awards Luncheon.
NACCU Online Bingo
Pick up a NACCU Online Bingo card near the conference registration desk. Complete 3 items in a row - the first 100 attendees to return their cards win a small prize.
Conference Questions
If you have questions prior to the conference, email

If you have questions while at the conference, there are several ways to get help:

Look for NACCU board and staff.
Look for anyone wearing an "ASK ME" button on their shirt.
Come to the registration desk.
Tweet using the #naccu hashtag - especially if you think the response will help others 
Email, if you do not require an immediate response.  

Safe travels, and we will see you soon!

NACCU Conference Committee, Board, and Staff

NACCU 2017 Session Presentations

Item Name Posted By Date Posted
01-RecardingAgain.pdf PDF (700.55 KB) Administration 4/6/2017
01_Securing the Stables and Locking the Gates.pdf PDF (2.06 MB) Administration 4/6/2017
01-NACCU 17 blackboard final.pdf PDF (3.04 MB) Administration 4/6/2017
01-How theRamCard Office Implemented the Disne.pdf PDF (17.82 MB) Administration 4/6/2017
01-HowToBoostYourCardOfficeBudget.pdf PDF (4.62 MB) Administration 4/6/2017
01-A New Age BankMobile.pdf PDF (1.44 MB) Administration 4/6/2017
1-Orientation 0324.pdf PDF (2.24 MB) Administration 3/24/2017
02-NACCU 2017 Contractor and Guest Access.pdf PDF (410.58 KB) Administration 4/6/2017
02_ManagingBeyondMillennials.pdf PDF (1017.93 KB) Administration 4/6/2017
02_MakingTheMagicHappen.pdf PDF (1.03 MB) Administration 4/6/2017
02-Key Partnerships.pdf PDF (440.9 KB) Administration 4/6/2017
02-Off Campus.pdf PDF (485.87 KB) Administration 4/6/2017
02-Using a Pre-Print ID Numbering System to Di.pdf PDF (1.67 MB) Administration 4/6/2017
03-ClearingUpConfusionForCredentialOptions.pdf PDF (2.17 MB) Administration 4/6/2017
03-Laying the Foundation.pdf PDF (1.48 MB) Administration 4/6/2017
03-ID card Design 101.pdf PDF (1.22 MB) Administration 4/6/2017
03_ChangingFaceOfPaymentSecurity.pdf PDF (2.71 MB) Administration 4/6/2017
03_ECCASurveyFindings.pdf PDF (1.48 MB) Administration 4/6/2017
04_EnhancingSecurityAndConvenienceForOnAndOffC.pdf PDF (1.12 MB) Administration 4/6/2017
04_BeyondMoney.pdf PDF (1.28 MB) Administration 4/6/2017
04-Rebranding.pdf PDF (723.66 KB) Administration 4/6/2017
04-Preferred Name.pdf PDF (996.58 KB) Administration 4/6/2017
04-Securing, Logging Auditing.pdf PDF (3.2 MB) Administration 4/6/2017
05_LancerCardOfficeAndPCIAfterP2PE.pdf PDF (5.21 MB) Administration 4/6/2017
05-PioneeringChangeAtNorthwesternUniversity.pdf PDF (3.25 MB) Administration 4/6/2017
05_UniversityOwnedKeys.pdf PDF (892.04 KB) Administration 4/6/2017
05_LeadershipIsUnderstanding.pdf PDF (2.1 MB) Administration 4/6/2017
05-How to Identify.pdf PDF (3.25 MB) Administration 4/6/2017
06-BeyondTheTraditionalID.pdf PDF (496.29 KB) Administration 4/6/2017
06_SimpleEvolutionOfIDIssuance.pdf PDF (1.38 MB) Administration 4/6/2017
06_PaymentSecurityToday.pdf PDF (2.08 MB) Administration 4/6/2017
06-Atrium Attendance Tracking OSU.pdf PDF (2.3 MB) Administration 4/6/2017
06-NACCU Self Assessment guidelines 2_UA.pdf PDF (551.91 KB) Administration 4/6/2017
06-Outsource Program.pdf PDF (659.01 KB) Administration 4/6/2017
07-Disbursement Servicer Exits handout.pdf PDF (280.2 KB) Administration 4/6/2017
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